Returns & Refunds Policy
Due to the perishable nature of our gluten-free baked goods, we cannot accept physical returns; however, we are committed to ensuring your satisfaction and will issue a replacement or refund for any quality issues reported within 14 days of delivery.
Return Process
- 1.Inspect Your Order
Upon arrival, please immediately check your items for any signs of damage or quality concerns occurring during transit.
- 2.Contact Customer Care
If you are unsatisfied, email our support team with your order number and clear photos of the product and packaging in question.
- 3.Verification Process
Our quality assurance team will review your submission within 2 business days to determine if a refund or replacement is appropriate.
- 4.Resolution
Once approved, a credit will be applied to your original payment method or a fresh replacement order will be shipped at no additional cost.