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Returns & Refunds Policy

Due to the perishable nature of our gluten-free baked goods, we cannot accept physical returns; however, we are committed to ensuring your satisfaction and will issue a replacement or refund for any quality issues reported within 14 days of delivery.

Return Process

  • 1.
    Inspect Your Order

    Upon arrival, please immediately check your items for any signs of damage or quality concerns occurring during transit.

  • 2.
    Contact Customer Care

    If you are unsatisfied, email our support team with your order number and clear photos of the product and packaging in question.

  • 3.
    Verification Process

    Our quality assurance team will review your submission within 2 business days to determine if a refund or replacement is appropriate.

  • 4.
    Resolution

    Once approved, a credit will be applied to your original payment method or a fresh replacement order will be shipped at no additional cost.